Privacy Policy

Effective Date: August 25, 2026

Pitman Animal Hospital (“Pitman Animal Hospital,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request or schedule an appointment, complete a form, or otherwise interact with us online.

1. Information We Collect

We may collect information you provide directly to us, including:

• Name
• Email address
• Phone number
• Mailing address, if provided
• Pet name, species, breed, age, and other pet-related information
• Appointment request and scheduling information
• Information submitted through new client, hospital, or treatment-related forms
• Messages, questions, or other information you submit through our website, email, patient portal, or online forms

We may also automatically collect certain information when you use our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Date and time of visits
• Referring website information
• General website usage information collected through cookies or similar technologies

If online payments, financing, pharmacy services, or other third-party services are available through our website, payment or account information may be collected and processed directly by those third-party providers. Pitman Animal Hospital does not store full payment card information unless specifically stated.

2. How We Use Information

We may use the information we collect to:

• Respond to inquiries and provide customer service
• Schedule, confirm, or manage appointments
• Communicate regarding veterinary care and services
• Support preventive and wellness care, vaccinations, dental care, surgery, diagnostics, laboratory testing, senior pet care, nutritional counseling, acupuncture, microchipping, and other veterinary services
• Process information submitted through new client or hospital forms
• Provide administrative communications, reminders, or service-related updates
• Improve our website, services, and client experience
• Maintain website security and prevent misuse
• Comply with applicable legal, regulatory, or professional obligations

3. How We Share Information

We do not sell personal information.

We may share information when reasonably necessary, including:

• With service providers that help us operate our website, manage communications, host systems, process payments, or support business operations
• With veterinary laboratories, pharmacies, referral hospitals, specialists, diagnostic providers, technology vendors, or other third parties involved in providing requested services
• When required by law, court order, subpoena, or other legal process
• To protect the rights, safety, or property of Pitman Animal Hospital, our clients, patients, employees, or others
• As part of a business transition, such as a sale, merger, acquisition, or transfer of assets

4. Cookies and Website Technologies

Our website may use cookies, server logs, analytics tools, and similar technologies to better understand website traffic, improve website performance, and enhance the user experience.

You can generally control cookies through your browser settings. Disabling cookies may affect the functionality of certain website features.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, comply with legal or professional obligations, resolve disputes, and enforce agreements.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services, including online scheduling, pharmacy services, patient portals, financing providers, or other resources.

Pitman Animal Hospital is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of those providers before submitting personal information.

8. Children’s Privacy

Our website is intended for pet owners and other adults seeking veterinary information and services. It is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

If you believe a child has submitted personal information through our website, please contact us so we can review and delete it as appropriate.

9. Your Choices

You may contact us to request that we update or correct personal information you have provided through the website.

You may also contact us with questions regarding how your information is used. If you no longer wish to receive promotional communications from us, you may follow the unsubscribe instructions included in those communications or contact us directly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated Effective Date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our website privacy practices, please contact:

Pitman Animal Hospital
654 N. Delsea Drive
Pitman, NJ 08071
Phone: (856) 582-7500
Email: csr@pitmananimalhospital.com