Terms of Service
Effective Date: August 25, 2026
Welcome to the website of Pitman Animal Hospital (“Pitman Animal Hospital,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms of Service. If you do not agree with these Terms, please do not use the website.
1. Website Use
This website is provided for general informational purposes, appointment-related requests, client communications, access to veterinary resources, and information about Pitman Animal Hospital and its services.
You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of others, interfere with website operations, or attempt to gain unauthorized access to any website systems or information.
2. Emergencies and Time-Sensitive Veterinary Care
This website and its online forms are not intended for emergency or time-sensitive communications.
If your pet is experiencing an illness, injury, or other urgent concern during regular business hours, please call Pitman Animal Hospital directly at (856) 582-7500 so our team can help determine the appropriate next step.
Depending on your pet’s condition and our availability, you may be advised to seek care at an emergency veterinary hospital.
If Pitman Animal Hospital is closed or your pet is experiencing a life-threatening emergency, please contact or visit an appropriate emergency veterinary hospital immediately.
Submitting a website form, email, appointment request, or other online communication does not guarantee an immediate response.
3. General Veterinary Information; No Veterinarian-Client-Patient Relationship Through Website Alone
Information provided on this website is intended for general educational and informational purposes only. It is not a substitute for professional veterinary evaluation, diagnosis, or treatment.
Using this website, submitting a form, requesting an appointment, accessing educational materials, or communicating electronically with Pitman Animal Hospital does not by itself create a veterinarian-client-patient relationship.
Veterinary recommendations, diagnoses, prescriptions, and treatment plans are subject to an appropriate professional evaluation and the veterinarian’s clinical judgment.
4. Appointments and Online Requests
The website may allow users to request or book appointments or submit forms related to veterinary care.
Submitting an appointment request or form does not guarantee an appointment, treatment, prescription, refill, or response within a specific timeframe.
Appointments and services are subject to availability and confirmation by Pitman Animal Hospital.
You are responsible for providing accurate, complete, and current information when submitting forms or communicating with us.
5. Veterinary Services
Pitman Animal Hospital provides veterinary services for dogs and cats, including preventive and wellness care, dental care, surgery, diagnostic services, emergency care during appropriate circumstances, and other veterinary services.
The availability, suitability, timing, and cost of any veterinary service will depend on your pet’s individual needs, the veterinarian’s professional judgment, and hospital availability.
Information regarding services on this website does not constitute a guarantee that a particular procedure, treatment, medication, or outcome will be appropriate or available for every patient.
6. Client Forms and Information
The website may provide access to new client forms, admission forms, consent forms, and other documents related to veterinary care.
You are responsible for providing complete and accurate information when submitting or completing these materials.
Certain forms may contain additional policies, acknowledgments, payment requirements, consent provisions, or treatment-related terms. Those requirements remain applicable in addition to these Terms of Service.
7. Payments and Third-Party Financial Services
Payment requirements for veterinary services and products are determined by Pitman Animal Hospital and may be communicated separately at the time services are scheduled or provided.
The website may link to third-party payment, financing, pharmacy, or other service providers.
Transactions completed through third-party providers are subject to their respective terms, policies, eligibility requirements, and privacy practices.
Pitman Animal Hospital is not responsible for the availability, security, approval decisions, or operation of third-party financial or payment services.
8. Online Pharmacy, Patient Portal, and Third-Party Platforms
The website may provide links to an online pharmacy, patient portal, online booking platform, financing service, or other third-party resources.
These platforms are operated by third parties and may have their own terms of service and privacy policies.
Pitman Animal Hospital does not control and is not responsible for the availability, security, functionality, content, or practices of third-party websites or platforms.
9. Intellectual Property
Unless otherwise stated, content on this website, including text, graphics, logos, photographs, images, design elements, and other materials, is owned by or used with permission by Pitman Animal Hospital and is protected by applicable intellectual property laws.
You may view or print website content for personal, non-commercial use.
You may not reproduce, distribute, modify, republish, sell, or otherwise exploit website content without prior written permission from Pitman Animal Hospital or the applicable rights holder.
10. Third-Party Links
This website may contain links to third-party websites or resources for convenience and informational purposes.
Pitman Animal Hospital does not control and is not responsible for the content, availability, privacy practices, security, accuracy, or policies of third-party websites.
Accessing third-party websites is at your own discretion and subject to the terms and policies of those providers.
11. Website Availability
We may update, modify, suspend, or discontinue any portion of the website at any time without prior notice.
We do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from harmful components.
12. Disclaimer of Warranties
To the fullest extent permitted by law, this website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
Pitman Animal Hospital does not warrant that website information will always be complete, current, error-free, or suitable for any particular purpose.
Nothing on this website should be relied upon as a substitute for professional veterinary advice regarding an individual animal.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Pitman Animal Hospital shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of, or inability to use, this website.
This includes damages arising from website interruptions, errors, delays, third-party links or services, reliance on website content, or unauthorized access to website systems.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
14. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Pitman Animal Hospital and its owners, employees, contractors, and affiliates from claims, damages, liabilities, losses, or expenses resulting from your misuse of the website, violation of these Terms, or infringement of the rights of another person or entity.
15. Governing Law
These Terms of Service are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.
Any dispute arising from or relating to this website or these Terms shall be handled in an appropriate court with jurisdiction in the State of New Jersey, subject to applicable law.
16. Changes to These Terms
We may update these Terms of Service from time to time.
Any revised version will be posted on this page with an updated Effective Date. Your continued use of the website following the posting of revised Terms constitutes acceptance of those changes.
17. Contact Information
If you have questions about these Terms of Service, please contact:
Pitman Animal Hospital
654 N. Delsea Drive
Pitman, NJ 08071
Phone: (856) 582-7500
Email: csr@pitmananimalhospital.com